Comments on: Just can’t get enough of them services http://words.thinkcarrie.com/archives/just-cant-get-enough-of-them-services personal musings on design and life Sun, 16 Oct 2011 11:32:33 -0600 http://wordpress.org/?v=2.8.2 hourly 1 By: cc http://words.thinkcarrie.com/archives/just-cant-get-enough-of-them-services/comment-page-1#comment-33 cc Fri, 13 Jul 2007 01:20:08 +0000 http://words.thinkcarrie.com/archives/24#comment-33 <p>They're definitely different - I guess I was asking because I rarely see them separated outside of design or marketing literature. Most people speak about customer service as a representation of the brand itself; it never occurred to me that people would give a separate review specifically on brand experience.</p> Thanks for the link! They’re definitely different – I guess I was asking because I rarely see them separated outside of design or marketing literature. Most people speak about customer service as a representation of the brand itself; it never occurred to me that people would give a separate review specifically on brand experience.

Thanks for the link!

]]> By: Imran http://words.thinkcarrie.com/archives/just-cant-get-enough-of-them-services/comment-page-1#comment-31 Imran Fri, 13 Jul 2007 01:10:07 +0000 http://words.thinkcarrie.com/archives/24#comment-31 Are you asking why they split them up because customer service is equivalent to brand experience or that customer service is a part of it? Speaking of customer service, I don't know if you're familiar with this site, but it might be useful to you if you don't: http://consumerist.com/ That's cool that you get to hang with Mary Jo. You should get the hook up. Are you asking why they split them up because customer service is equivalent to brand experience or that customer service is a part of it?

Speaking of customer service, I don’t know if you’re familiar with this site, but it might be useful to you if you don’t: http://consumerist.com/

That’s cool that you get to hang with Mary Jo. You should get the hook up.

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